We see a reasonable number of complaints on this forum, and it's almost always the same catch-all "spam and deceptive content" box that gets ticked. Based on prior releases of data from YouTube, this category accounts for nearly 80% of all channel terminations. If you've seen the e-mails that YouTube provides to channels who are terminated for this reason, you'll know that they are hopelessly vague and are often interpreted by the channel owners as providing no explanation at all. Here is a recent complaint, but there have been many others in the past. Most are never resolved on way or the other unless the channel is big enough to generate social media outrage.This lack of communication no doubt leads to a lot of unnecessary frustration, not just by owners of terminated channels, but by YouTube employees who end up on the receiving end of the social media brigades that have become a necessary method to draw attention to perceived false positives. What YouTube could do is list and link to specific content that caused the termination, and split "spam and deceptive content" into more specific categories. For a system to make these kinds of decisions, it must be in possession of that information, and yet it isn't being provided to channels.I can't think of any legitimate reasons to withhold this information. This lack of communication has continued for long enough that I am beginning to wonder if YouTube is deliberately keeping people in the dark so that they have less information with which to fight back. Or, this may be a tactic to hide the rate of false positives behind a layer of vague communications that creates uncertainty in the YouTube community. Hanlon's Razor says never to attribute to malice that which can be explain by stupidity, but in this case I think a certain amount of malice would actually be a less insulting towards YouTube than suggesting they are so stupid that they would put an AI in charge of people's livelihoods and then not explain the decisions it makes.Tech giants have died before, and a slow bleed of content creators, plus a situation like this which discourages new ones, might well do YouTube in. Fix this, YouTube, or be replaced. via /r/youtube
Friday, 12 April 2019
Why are channel termination notices so vague?
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